Merchant Back Office

Manage your mobile ticketing system from a simple web interface.

Detailed reporting
Generate reports on ticket usage, transactions, and reconciliation. Bytemark can also provide a daily data export to run custom analytics.

System administration
Create and edit tickets, manage GTFS data or event dates & times, make custom product groups and push notifications to users.

Business partnerships
Create contracts between your company and partners. Offer special ticket pricing by organization, bundle partner products with your tickets, and reconcile financials easily.

Customer support
Credit tickets to user accounts, generate refunds, reset user passwords, view past orders and log customer interactions.

Handheld Validators

For an extra layer of security, deploy handheld validators running the Bytemark Merchant Mobile app to quickly scan and validate mobile tickets.

Easy to scan/validate tickets
Get clear, concise visual feedback to confirm that the mobile ticket is legitimate.

Track fare evasion
For invalid or fake tickets, quickly capture customer data to create a database of repeat fare evaders.

Runs on stock devices
Easily deploy the Bytemark Merchant Mobile app on stock Android phones and tablets. To speed scanning, Bytemark can also provide hardware add-ons, such as the Grabba S-5000b, for faster scans and a backup battery.

Onboard Validators

Quickly validate mobile tickets with hardware-automated ticket scanning.

Extensive experience with hardware integration
Bytemark has proven experience integrating diverse types of hardware into one operating and connected system.

Comprehensive hardware & software solutions
Our integration expertise can also be applied to existing systems—including paper ticketing, magnetic fare media, ticket vending machines, etc.

Moving beyond visual validation
In situations where ticket volume is too high for employees to visually validate each ticket, these solutions can signify ticket validity with audible tones or visuals.